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Step 1: |
Complete the field and click the button to proceed. |
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| Step 2: |
You are prompted to download a small virus-free plug-in
which will connect you to a member of our support team.
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| Step 3: |
Your support representative will chat with you online
to obtain the details of the problem.
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| Step 4: |
With your permission, your support representative can
view your screen and share control of your mouse and keyboard.
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| Step 5: |
You are in full control of your computer at all times.
You always have overriding control of your mouse and keyboard, and you can end the screen-sharing
session at any time.
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